I'm emailing this remark for you making sure that AA could possibly much better be capable to persuade workers to get extra courteous when points go Incorrect.Client service will make such a variation for anyone utilizing your service.
I are actually within the phone for 3 hours seeking to solve a problem wherever my bag was split open up and my belongings missing.
I are traveling with American Airlines for many years now and am now pretty shocked at a latest prevalence. I had just gotten back again from holiday to learn that my suitcase was lacking. American Airways told me I was supposed to get it back again the next day, nevertheless I only got it 2 days later and located that my suitcase were ripped open up and ruined.
you should let me know the status of my refund. at first, i booked aa#2602 from san francisco to chicago on friday, april 29th.
Unfortunately as a consequence of climate I used to be not able to get out of your tri metropolitan areas punctually this previous 7 days. Nonetheless I am really disappointed with American Airlines purchaser service.
Speaking having an American Airlines representative is really a challenge. Did you go throughout the very same trouble or was you working experience far better that a lot of. Share your views with us.
I will never be use AA yet again!! I booked a flight for me and my son to affix our household on vacation. Extended Tale shorter a thing arrived up and we're unable to go right now. I referred to as your organization with more than a months detect. Canceled the fight with telephone rep John; who was incredibly polite. He didn't say anything at all about the quantity of cost I will be arise for canceling the flight. I known as back to ask with regards to the cost and I had been told which i might be cost $200 by AA and $50 within the source I utilized to guide the flight for each individual. Which i would have a $fifteen credit score per individual… I asked to speak to her supervisor and Michelle Morgan was the person I following talked to. She was no help, I questioned to speak to her supervisor and he or she mentioned that there was not a soul higher than her. I advised her that I was absolutely sure that there was an individual over her. Eventually she mentioned that I could check out the customer relations web-internet site. Once more I asked her twice for her supervisor’s identify and she or he replied shopper relations. I all over again explained to her I desired the name of her direct supervisor, the person that she documented to…the title presented was Jalia Elisidi .
Make sure you refund by full fare such as the more $twenty I paid out for That which you reported was likely to be more room.
no. 0012309351902 from SNA to DFW. I was issued long run flight passes superior for the year. I am creating to request that you simply waive the $two hundred transfer charge when I'm able to use the passes.
WOW! Looking to get to your shopper service Office by means of cellphone is unachievable!! I attempted 3 distinct number and a single was disconnected!! 1 range I had been prompted to call made an effort to have me invest in – not linked flight services. I do think I will have to return to United.
The lady who was aiding me which has a wheel chair experienced no understanding of the DWF airport itself. When she could not consider me for the boarding gate she still left me on the way in which.
I flew from Orlando to Dallas to Las Vegas yesterday and when I got property and unpacked, I observed certainly one of my items was lacking from certainly one of my checked baggage.It had been a shaving kit that was inside of a zippered pocket on the outside of the bag. I named customer service in Las Vegas and was advised there is nothing they can do.
I've a request reference range 14716375252 from a trip taken last Nov. I wish to know the businesses response.
I was energized to reach the three million mile stage on American Airlines and also to be awarded a Process Vast up grade. Though my partner and I have a vacation journey booked on American to Frankfort, Germany in April, I made a decision I would like to use our Upgrade and also have A different getaway vacation to London. This was not Discover More planned, but as a result of upgrade we chose to have a further vacation.